Dennis Eakin Kia
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Dealership Service Review
service Rating
They really took care of us
Written byon 01/14/2013
updated 08/30/2025
Last year, we started getting a check engine light and the code meant it was one of 2 things wrong. Dennis Eakin chose to repair the item that most commonly goes bad and had to special order the part. They gave us a vehicle to use in the meantime. A few days later, the light came back on. We took the car back in and they replaced the other part at no cost to us and the repair took less than an hour. They explained everything to us, did their best to keep the costs low to us and really took care of us.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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denniseakinkia on 01/18/2013
Dealer Response
Thank you for this review! I am pleased to hear that you came to our service department when your check engine light came on. It's great to hear that when the problem arose again we were able to repair it at no cost to you. We hope to see you again for any other service needs you have in the future. Make sure to follow us on Facebook and Twitter for current news and offers. Regards, Kimberley Eakin - General Manager keakin@killeenkia.com
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