Dennis Eakin Kia

This was not my first time to purchase a new car. Sure, they're very nice about the test drive and they will negotiate the trade in and financing BUT... then it all changes. We kind of blew it off when the guy on post told us not to be surprised if we didn't get our license plates before our temporary plate expired. To our surprise, the end of the 3rd week rolled around and we still didn't have plates. We could not get a new pass to get on post because the temporary plate was expired. So, we went back to Dennis Eakin Kia and they gave us another paper plate because guess what! They had not even ORDERED the plates yet. AND on top of that we had handicapped plates, when we asked to verify that we would receive new handicap plates, they said there was a form for the doctors and yada yada yada, to summarize, we're better off doing it ourselves. Now we have to go back to the motor vehicle place and WAIT for 2 or 3 hours again because they never told us what we would have to do to get another set. Then, we just received a LATE NOTICE on our old car that WE TRADED IN TO GET THE NEW CAR!! Not only have they NOT ordered the license plate 1 month later BUT they also never sent the check to pay off the trade in!!! Oh my God! I'd like to return the car now!! If this is the way they handle the simple stuff what is it like when you need servicing on your vehicle?? We can't afford to leave it there for 2 or 3 months until they feel like getting around to it!! BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!