AutoNation Chrysler Dodge Jeep Ram Katy
Back to Service Reviews
Dealership Service Review
service Rating
Cyndy Flory
Written byon 11/20/2023
I bought my Journey new for Autonation and I have have excellent service every time o took it back for oil changes and maintenance. At 16,000 miles someone tried to run a red light through my car. I insisted on taking it to Auto Nation. It ended needing $16,000 of repairs. I was afraid my journey would never be quite right again. The body shop had to fight insurance to get everything repaired the way it needed to be and they promised me it would be like a brand new car when they were done. When I picked up my journey, it was perfect. Everything Dodge has done has been incredible.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Andrew Newton on 11/21/2023
Dealer Response
Hi Cyndy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Report