AutoNation Chrysler Dodge Jeep Ram Katy
Back to Service Reviews
Dealership Service Review
service Rating
Broke down a short distance from AutoNation after their repair
Written byon 10/06/2023
Same repair performed by AutoNation two years and one month ago. They refused a warranty repair saying we are one month too late, so more than $1,000 to fix it again. We left the Service Center and broke down a short distance away. Of course we called them and we have to pay for a tow truck to take back to them. Their labor hours are also high for repairs.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Piper Yost on 10/09/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (281) 715-6920 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Report