AutoNation Chrysler Dodge Jeep Ram Katy
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service Rating
Back window changed due to bad installation from dealer
Written byon 09/14/2023
Kevin was great whoever the technician was scratched my bed moving my tool box my tool box wasn’t even heavy looks like it was done un purpose they disconnected my dash camera after deleting files from it .
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Jose on 09/22/2023
I have been calling to speak with the general manager but they never connect me with one …now just waiting to see if anyone will call me back …
ReportTheo Sanders on 09/17/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6920 to discuss what we can do to help.
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