AutoNation Chrysler Dodge Jeep Ram Katy
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Dealership Service Review
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Hemi Ticking trouble
Written byon 09/11/2023
The dealership identified the trouble quickly, broken header bolts. unfortunately one head had to be sent out to remove the bolt. This whole process was over 3 weeks, seems like forever when you depend on your truck. The dealership does good work but the turn around is not so fast sometimes although to be fair they are always very busy. The ticking trouble is resolved at this time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Joseph Lee on 09/14/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
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