AutoNation Chrysler Dodge Jeep Ram Katy
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Vehicle Returned Damage
Written byon 06/02/2023
I recently had my truck serviced and it was returned to me damaged. We’ve purchased 3 new vehicles from Autonation Chrysler Dodge Jeep Ram Katy but we will never go back to this dealership. Justin Chatman was nearly impossible to communicate with. Justin acknowledged the damage and even knew about it before I mentioned specifics which is really concerning. I still have not heard back and this whole ordeal has been incredibly disappointing.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Savy Robinson on 06/04/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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