AutoNation Chrysler Dodge Jeep Ram Katy
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Dealership Service Review
service Rating
Owner
Written byon 05/29/2023
Worst experience, they had me waiting for atleast 4 hours, I called in advance and they told me 30 minutes. I will never buy from them. I tool my car back the next week for repairs and they didn't want to provide a rental.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Andrew Newton on 06/02/2023
Dealer Response
Hi Christian, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 715-6920 to discuss what we can do to help.
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