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AutoNation Chrysler Dodge Jeep Ram Katy


21777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (12) No (5)
Service Rating
Recommend:
Yes (39) No (11)
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Dealership Service Review

5 out of 5 starsservice Rating
Oil Change
Written by Gina Muniz on 04/22/2023

Justin Chapman was my service adviser, he was very professional, knowledgeable, and patience. He took time to answer all my question and not once did he ever make me feel rushed. Even though, it was a bit hectic and busy in the service department. When my vehicle was ready, he went over the invoice with me and explained everything that was done as well as issues that they found. Overall, he went above and beyond the call of service. Thanks to Justin, I will definitely be coming back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sandy Clearwater on 04/26/2023
Dealer Response
Hi Gina, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
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