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AutoNation Chrysler Dodge Jeep Ram Katy


21777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (12) No (5)
Service Rating
Recommend:
Yes (39) No (11)
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Dealership Service Review

5 out of 5 starsservice Rating
Professional
Written by tcraze1951 on 03/20/2023

I had a scheduled routine maintenance for 2 pm, with my work schedule it was going to be difficult to juggle times, so I figured dropping it off early would help tremendously. I dropped my truck off and simply said if you can get to it earlier that would be a big help. I could have reschedule to fit my timespan, but my free oil change/tire rotation was due to expire very soon. Long story short, the staff was extremely helpful and professional, my truck was out within a couple hours! Special shout-out to Mr. Foreman, exceptional customer service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Rose Schmidt on 03/23/2023
Dealer Response
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
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