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AutoNation Chrysler Dodge Jeep Ram Katy


21777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (12) No (5)
Service Rating
Recommend:
Yes (39) No (11)
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Dealership Service Review

4 out of 5 starsservice Rating
It's what's expected
Written by blisscrew on 03/09/2023

So in all honesty it wasn't a bad experience. The only reason it doesn't get 5 stars is because the communication is terrible. Never had a single call answered when I called in. And text response is almost impossible. Like a day or 2 to get a response. Absolutely horrible. Was it fairly priced. No. But its a dealership so that's to be expected. Was it quick. No. But again it's a dealership. So going in there knowing it would be long and expensive. It was a good visit for what it was.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Tammy Reed on 03/12/2023
Dealer Response
Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
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