AutoNation Chrysler Dodge Jeep Ram Katy
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Oil Change using MOPAR Specials
Written by 02/17/2023
onUnfortunately, I was disappointed when I informed the manager about he special I wanted to use and he said he couldn't honor that because he had already put in the system a different special that he couldn't change!! His inability to change that caused me to pay extra $50 for the package he offered versus the one I had from MOPAR website
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Rose Schmidt on 02/20/2023
Dealer Response
Hi Majid, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.
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