AutoNation Chrysler Dodge Jeep Ram Katy

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AutoNation Chrysler Dodge Jeep Ram Katy
21777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(99)
Recommend:
Yes (12) No (5)
Service Rating
(177)
Recommend:
Yes (39) No (11)
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Dealership Service Review

service Rating
Took car back for the same problem
Written by LuckyBG on 02/10/2023

Great customer service but taking the car back for the same issue is discouraging

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Noel Guber on 02/11/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.
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