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AutoNation Chrysler Dodge Jeep Ram Katy


21777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (12) No (5)
Service Rating
Recommend:
Yes (39) No (11)
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Dealership Service Review

4 out of 5 starsservice Rating
Rocky start but strong finish
Written by A. Krauss on 01/19/2023

I had an appointment but when I arrived I was told that person was on vacation. So someone else would have to fit me in. After waiting about 30mins Korey assisted me with getting my warranty repair started. He was great, kept me informed. My only issue was that they had my car for a week and no loaners...

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Tammy Reed on 01/22/2023
Dealer Response
Hello Krauss, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
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