AutoNation Chrysler Dodge Jeep Ram Katy
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Dealership Service Review
service Rating
Best Service = Justin
Written byon 01/09/2023
We have been with this dealer and service dept since we bought our vehicle new in 2017. The day I bought my vehicle in it felt like if it could go wrong it did, wrong day - wrong spot picked online - and I really needed a few things done before my trip started the following week. Justin had me hang tight and took the car back immediately. He was honest, transparent, relatable and cared about what I needed and didn’t. He’s a true asset to your service dept. and I hope he’ll still be there the next time I need to bring the car in.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Naomi Stone on 01/11/2023
Dealer Response
Hi Ronda, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
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