AutoNation Chrysler Dodge Jeep Ram Katy

I received a promotion mailer back in April 2022 and decided to use Autonation for my oil change. It was my first time as a customer. The service rep and mgr at the time were great but the mechanic was horrible. He didn't do the oil change properly so once I got home I had oil all over my garage floor. It was so bad they sent the mechanic to my house to put kitty litter down to soak it up but that didn't help, the damage was done. They sent out a pressure washer but that didn't help either. I eventually had to pay $2k to get my garage epoxied bc it looked terrible and my house was only 1.5 years old at the time. They offered my next 3 oil changes complimentary. Fast forward to Oct-Dec and all of sudden my Jeep has oil leak issues. Took it in to be serviced and they believed the leak was from a gasket so they replaced free of charge. A few days later the leak returned so had to take the Jeep back for a week and they said it was the oil cooler/adapter. Paid close to $1k to get the fixed and so far, 2 weeks later, I haven't had any leaks. My service rep Korey is amazing at taking care of his customers. He's very knowledgeable and patient w/the concerns of his customers. He made a very stressful situation bearable just by being present and taking the time to keep me informed.