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Worst Oil Change Service Ever!!
Written byon 10/12/2021
I made an appointment 2days in advance. Arrived ten minutes early(I was told my oil change would take 45min- 1hr) and after being at the appointment for an hour and a half was told I had to wait another hour for my oil filter to be delivered. My oil change took over 3 hours and when I finally had my car returned the oil life was still reading 10%!! Was my oil really changed??!!!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Sue Tilly on 10/19/2021
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (281) 715-6920 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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