AutoNation Chrysler Dodge Jeep Ram Katy
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Dealership Service Review
service Rating
Engine Light
Written byon 04/21/2021
6 days for a $400 diagnostic and repair is not efficient service
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sue Tilly on 04/22/2021
Dealer Response
Hi Denyshang, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 715-6920 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
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