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service Rating
MAD HOUSE
Written byon 01/29/2021
updated 02/05/2021
The service department was a ZOO. People all over. Poor service. Not attention. Lack of caring by multiple employees. The guy that serviced me was handling 3 other people.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Kristie Obra on 02/15/2021
Dealer Response
Thank you very much for sharing these comments, Unhappy. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6920 to discuss what we can do to help.
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