AutoNation Chrysler Dodge Jeep Ram Katy
Back to Service Reviews
Dealership Service Review
service Rating
Rear view camera broken by service technician
Written byon 03/06/2020
I was having the rear light assembly replaced. The technician had to remove the after market camera in order to remove the assembly. In doing so, the camera was broken. When I got the vehicle back, they said there was just a blue screen. I was told they would not be doing anything about it. I had to replace the camera they broke, out of pocket.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Showing 2 comments
Sort by:
Jamyia McKinney on 03/11/2020
Dealer Response
Thank you very much for sharing these comments. If you are willing, please call our General Manager at (281) 715-6920 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
ReportRebekah Lydick Hegarty on 03/10/2020
Dealer Response
Thank you very much for sharing these comments. If you are willing, please call our General Manager at (281) 715-6920 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Report