AutoNation Chrysler Dodge Jeep Ram Katy
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They ruined my transmission by not adding fluid
Written byon 11/29/2019
My car has been at this dearship for 5 months. As part of an accident they replaced the transmission cooler. They did not add fluid after the repair per the collision manager. I brought the vehicle back collision tried to tell me the problem was brakes and rotors. My car is still there. Not my state inspection is expiring. I can’t drive to go elsewhere. They refused to waive $25 Toft the state inspection.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Kari Jones on 12/03/2019
Dealer Response
Thank you for leaving this detailed feedback about your experience with our dealership. If you are willing, please call our General Manager at (877) 477-6431 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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