AutoNation Chrysler Dodge Jeep Ram Katy
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Dealership Service Review
service Rating
Will not go back
Written byon 09/21/2018
2 hours to just get a simple oil change is unacceptable. I wasn’t alone there were a couple of other customers who were there longer than me. If the sign says “Express” I assume it will be quick...not here!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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autonation on 10/15/2018
Dealer Response
We are deeply disappointed by your lackluster experience at AutoNation Chrysler Dodge Jeep Ram Katy. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 599-3500. We would appreciate the chance to turn your experience around.
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