AutoNation Chrysler Dodge Jeep Ram Katy
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Dealership Service Review
service Rating
oil change
Written byon 07/24/2018
The afternoon prior to my I was informed of a funeral in deep N.E.Texas that I needed to attend. Knowing that my truck was overdue for an oil change I immediately drove to see if it was possible to get it changed that evening. Unfortunately it was too late but I was assured by Mr . Michael Benson that if I came in after work on Friday (3:00 P.M.) he would help speed up the process of getting my truck serviced which he was able to do. This made it possible for me to reach my destination before midnight.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes