AutoNation Chrysler Dodge Jeep Ram Katy
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Dealership Service Review
service Rating
Oil Change Experience
Written byon 07/17/2018
Stopped in at Autonation’s Express Lane for an oil change. Was told it would be 1 1/2 hours for an oil change. The advisor was correct, it took that long. Would have liked to see “Express” at closer to an hour since we were there in he middle of the afternoon on a Thursday.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes