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AutoNation Chrysler Dodge Jeep Ram Katy


21777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (12) No (5)
Service Rating
Recommend:
Yes (39) No (11)
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Dealership Sales Review

1 out of 5 starssales Rating
2019 GMC Serria SLT
Written by James** on 11/29/2023

Traveled from albuquerque NM to buy the truck, wated 2 hrs at airport had to keep calling for a ride. time was the essance, so only had few hrs to make the deal, as i was driving back to NM, i notest front tire keept getting low,tire had a plug that was taring, also i checked for tire change tools and nothing was thair, also no manuel or origenel mats, MGR would not step up and compensate all thoe i have tried,all he did wase come up with maney excuses. Very upsetting for the price i payed.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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Gabi Porter on 11/30/2023
Dealer Response
Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6920 to discuss what we can do to help.
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