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AutoNation Chrysler Dodge Jeep Ram Katy

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AutoNation Chrysler Dodge Jeep Ram Katy
21777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(99)
Recommend:
Yes (12) No (5)
Service Rating
(177)
Recommend:
Yes (39) No (11)
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Dealership Sales Review

sales Rating
Undecided
Written by MMP5069 on 06/13/2023

Purchased a vehicle. OK experience. Not good not bad. BUT the engine light is on within 2 week or less of purchase and very little usage. Has a limited warranty, but lack of communication between sales and service if it's covered. Day 4 no answers and no urgency to get it get it resolved. At this point, I may be returning the vehicle.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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Nora Sutter on 06/15/2023
Dealer Response
Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (281) 715-6920 to speak to our manager directly.
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