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AutoNation Chrysler Dodge Jeep Ram Katy

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AutoNation Chrysler Dodge Jeep Ram Katy
21777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(99)
Recommend:
Yes (12) No (5)
Service Rating
(177)
Recommend:
Yes (39) No (11)
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Dealership Sales Review

sales Rating
Poor after sale service
Written by Cindy T on 06/08/2023

The Finance Manager is great but the Salesman & Management does not call you back after sale. I’m missing a key to a 2022 car & they simply will not rectify the situation after numerous attempts. Very disappointed in the lack of customer service.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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Neil Snied on 06/11/2023
Dealer Response
Hello Cindy, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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