AutoNation Chrysler Dodge Jeep Ram Katy
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Purchase of a new Jeep Grand Cherokee
Written byon 04/18/2023
The purchase experience was pleasant until we met with Finance! I have never seen so hard persuasion to sell services. You cannot just simply say not interested! They try, try and then try again from as many angles as possible. A process which should have been 15-30 minutes took hours! Really bad experience.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Savy Robinson on 04/20/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 715-6920 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
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