AutoNation Chrysler Dodge Jeep Ram Katy
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Dealership Sales Review
sales Rating
Do not do business here!
Written byon 03/09/2023
This dealership not only sold me a jeep that was a lemon but upon trying trading it in had me jump through hoops on a car that “was sold” to me. Mind you this car I didn’t even ask for. They ran my info and “approved” me with out consenting with me about the car. I sent multiple cars to see if I could be approved and not one was tried. I get all the paperwork done for the car they choose and the dealership tells me someone else is in the back signing paperwork and bought the car. They failed to honor anything and tried to put me in a jeep when I specifically stated to don’t put me in another jeep after them selling the car from under me. I will NEVER do business with them again and will not send anyone to them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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Tammy Reed on 03/12/2023
Dealer Response
Hi Thompson, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 715-6920 when you have a chance. Thank you, and we look forward to hearing from you.
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