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AutoNation Chrysler Dodge Jeep Ram Katy


21777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (12) No (5)
Service Rating
Recommend:
Yes (39) No (11)
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Dealership Sales Review

1 out of 5 starssales Rating
Stay away from Jared (Manager)
Written by VolvoXC90 on 02/24/2021

Sold a bad car. I returned it within 5 guarantee days. At which point I was promised by Jared - Manager that they will fix the problem and I could take it again to try if out for a few days. I specifically mentioned that I don't want to as I'll be outside the return-guarantee, he promised me that he will give me more time. Three days later I decided to return it, but they wouldn't take it .. stating the agreement was 5 days and 250miles and I signed the agreement. Stay away from Jared and Carlos

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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Sofia Peters on 03/03/2021
Dealer Response
Thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 715-6920. We would appreciate the chance to turn your experience around.
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