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AutoNation Chrysler Dodge Jeep Ram Katy


21777 Katy Fwy, Katy, TX 77450 (map)
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Sales Rating
Recommend:
Yes (12) No (5)
Service Rating
Recommend:
Yes (39) No (11)
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Dealership Sales Review

1 out of 5 starssales Rating
Lied to get the sale
Written by Felixelgato on 10/31/2017

They promised certain issued would be repaired on the used vehucle i would purchase from them. They repaired the most obvious and did not repair the rest. Then they called several times and said all was repaired and vehicle was ready for me. Upon arruval the most obvious was repaired so i took their word. Once i took delivery of the vehicle they said , oh by the way we didnt do this and this and that, youll have to come back. Had to come back and wait and they still did not do everything, one of the things they promised was change the cabin filter, they didnt i had to do it myself. Also they had to re tint a eindow, they put a lighter tint making the car look add. Dont buy from these [non-permissible content removed], go somewhere better.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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freeholdford on 11/02/2017
Dealer Response
Thanks, for leaving us this feedback. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (281) 599-3500 to discuss what we can do to help.
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