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Texan Dodge Chrysler Jeep Ram


18555 Hwy 59 N, Humble, TX 77338 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (2) No (1)
Service Rating

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Dealership Service Review

1 out of 5 starsservice Rating
43 days and counting
Written by Dodgebites on 05/06/2016

They have had my truck now for 43 days $3200 worth of repairs and they still don't know when I will get it back. Had to call Chrysler and get them involved and still nothing. Worst service dept and customer service I have ever dealt with. Will NEVER EVER buy another chrysler product in my life.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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spinney on 05/18/2016
55 days now they have had my truck, they don't call, they don't return calls. Be prepared to call everyday if you want to know whats going on, but expect a call back. Working w/Chrysler Corp. to help me get my truck back.
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