Texan Dodge Chrysler Jeep Ram

I bought a new Dodge Ram 1500 Lone Star edition last month. There was a rolling sound coming from the steering area. I took the truck in and they claimed they fixed. Waited 2 days to fix, drove off the lot and same noise was there. Took it back (2nd time) waited 3 days to fix, drove around the lot and noise was still there. So, had the mechanic ride with me and he confirmed the noise was still there. Left the truck there and ask they call me for an update. I have since called for 4 straight days and there is not a person there who can tell me; what is wrong how long it will be or even call me back. 4 days (11 calls) I have been promised a call back from a service manager or someone to give me an update. I've had to use personal days and lose money every day it's in there. I could have rented a car but there is another additional out of pocket expenses and I didn't know if it would take a day, two or what because nobody will talk to me, knows what's going on or will call me back. I spent almost $40,000 on a new truck and they have had it in service longer than I have had it. I understand things go wrong but to not give me an update, a courtesy call back, nothing after 4 days is unacceptable and unprofessional! I have called 3 times this morning with no update on what, when and how and again promised someone would call back. I ask to be transferred to the manager and of course...voicemail and no call back from him either. Now going on the 5th (14 calls) day with nothing; no call back, updates or a manager call back. Again, this is the most unprofessional dealership I have ever encountered in my 35 years of buying and service.