Sterling McCall Ford
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Dealership Service Review
service Rating
Improved over last visit
Written byon 03/08/2022
The appointment was booked and scheduled through the FordPass after an alert triggered an oil change. UNFORTUNATELY the stupid App doesn’t work, they told me I HAD NOT BOOKED an appointment and they were busy but after a 3 hour wait the car was completed as needed…3 hours for an oil change !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes