Sterling McCall Ford
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Dealership Sales Review
sales Rating
Crooked
Written by 03/02/2022
onI found a used vehicle online and went to the dealership and was prepared to pay the internet price for the vehicle……..They tried selling the vehicle for almost $3k more than internet price and the excuse was they added tinted windows and locking lug nuts to the vehicle. I walked out to the vehicle and pointed out no locking lug nuts and the factory tint on the vehicle. I have worked in the car business and called them out on their con. I purchased it at internet price, only because I wanted the vehicle. Their detail shop should be fired because the vehicle was filthy and had trash and sunflower seeds in the interior. Stay away from [non-permissible content removed].
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Cody on 04/01/2022
Ruben, I have tried to contact you but when transferred, it goes to voicemail. I have had this vehicle for a month and a half and still no registration or inspection sticker. I have contacted the dealership and my sales associate, Cesar. Like everything else with this car deal, excuses and run arounds. Thank you for wasting my time.
ReportCustomer Service on 03/08/2022
Dealer Response
Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me?
Ruben Herrera
General Sales Manager
rubenherrera@sterlingmccallford.com
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