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Tom Peacock Cadillac


15480 North Fwy, Houston, TX 77090 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (165) No (0)
Service Rating
Recommend:
Yes (694) No (6)
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Dealership Service Review

5 out of 5 starsservice Rating
Top tier service per usual!
Written by James on 11/26/2024

The only thing that i would say I had an issue with is the loaner car availability. I come to Tom peacock for all of my service and it's been difficult getting a loaner vehicle the last few visits. Other than that Everything was great. My service advisor, the waiting area is beautiful, the quickness that my car was fixed. My free wash. Everything was top tier per usual! Never fails

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Tom Peacock Cadillac on 11/26/2024
Dealer Response
Thank you for your review! We appreciate your loyalty to Tom Peacock Cadillac for your service needs. I'm glad to hear that you had a top-tier experience with our service advisor and enjoyed the amenities we offer. I understand your concern regarding loaner car availability and we are continuously working to improve this aspect. We look forward to seeing you again for your next visit! Sincerely, Steve Hainline | General Manager | 281.443.7700
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