Tom Peacock Cadillac

See all Inventory
Write Sales Review
Tom Peacock Cadillac
15480 North Fwy, Houston, TX 77090 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(409)
Recommend:
Yes (165) No (0)
Service Rating
(1350)
Recommend:
Yes (694) No (6)
Back to Service Reviews

Dealership Service Review

service Rating
Excellent customer service
Written by Jaime on 11/22/2024
updated 12/03/2024

Isabel Chávez provided excellent customer service. She kept me informed on the progress of the vehicle. She also informed me what to do next time I coming in since my vehicle is an EV and needs some parts to be replaced.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Tom Peacock Cadillac on 12/03/2024
Dealer Response
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Isabel at Tom Peacock Cadillac. Keeping you informed and providing guidance for your EV is what we strive for. We look forward to seeing you again soon for your vehicle's needs! Sincerely, Steve Hainline | General Manager | 281.443.7700
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top