Sterling Mccall Buick GMC
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Dealership Service Review
service Rating
Not a good service
Written byon 01/12/2025
There was an issue that the associate completely ignored. I even mentioned twice and he told me not to worry. When I got my vehicle back I saw that it was not taken care of.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Ty Williams on 01/13/2025
Dealer Response
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime.
Craig Robinson
Service Manager
crobinson@sterlingmccallbuick.com
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