Sterling Mccall Buick GMC

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Sterling Mccall Buick GMC
10422 Southwest Fwy, Houston, TX 77074 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
(41)
Recommend:
Yes (13) No (2)
Service Rating
(144)
Recommend:
Yes (8) No (4)
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Dealership Service Review

service Rating
Basic oil change with coupon
Written by Bethel Fuller on 05/25/2022

Coupons expires in July, at first didn't want to honor?? But did. I shouldn't had to convince them to honor the coupon. No mention of engine light being on....

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Customer Service on 05/27/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for what you experienced with the coupons during your service visit. I would like an opportunity to fix this and to earn your business, please contact me at kcooper@Sterlingmccallcadillac.com. I look forward to speaking with you. Kimono Cooper General Manager
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