Sterling Mccall Buick GMC
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Dealership Service Review
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Dealing with my vehicle
Written byon 04/08/2022
I was deeply dissatisfied because I thought having a GMC would make my experience smooth and easy taking my vehicle to GMC but it was totally the opposite and ended up wasting 264.00 out of pocket for them to simply email my insurance company the information they needed I choose to go somewhere else to quick a prompt service because I need my vehicle for work purposes.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 04/19/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for what you experienced with your recent service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at crobinson@sterlingmccallbuick.com. I look forward to speaking with you.
Craig Robinson
Service Director
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