Sterling Mccall Buick GMC
Dealership Service Review
I used the website to make a service appointment. The site is more timely and efficient for making appointments than calling in, and it sends a text to confirm the appointment. Aaron F. was very customer centric and courteous. The service department started on time and texted me in a couple of hours to inform me my vehicle was ready for pickup. After I paid and got my keys I started the vehicle and the check engine light was on. I spoke to Aaron and a mechanic but both said the light was on when they accessed my vehicle. I viewed the dash board attentatively twice before getting out of the vehicle this morning and there were not any lights displayed. I recall specifically because I memorized the mileage. They said the vehicle would have to be connected to a computer to diagnose the problem. I was short on time and didn’t desire to stay any longer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No