Sterling Mccall Buick GMC
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Dealership Service Review
service Rating
Poor service
Written byon 03/26/2022
I felt like they didn’t want to help and feel appreciate it bring my vehicle to them. Didn’t wash the vehicle right did half job on that. Didn’t using cover on vehicle Floor matt
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 03/31/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for what you experienced with your service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at kcooper@Sterlingmccallcadillac.com. I look forward to speaking with you.
Kimono Cooper
General Manager
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