Sterling Mccall Buick GMC
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Dealership Service Review
service Rating
Going backward
Written byon 03/09/2022
I have used Sterling McCall Gmc for 12+ years. The last few years have reminded me of service departments of old. Coupons they email are always expired when I get my service done
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Customer Service on 03/09/2022
Dealer Response
Thank you for bringing this to my attention. I apologize that the quality of your recent service appointments have been unsatisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you.
Kimono Cooper
General Manager
Kcooper@group1auto.com
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