Sterling Mccall Buick GMC
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Dealership Service Review
service Rating
Engine line came on after saying there was an issue with the engine.
Written byon 03/07/2022
Engine light came on after saying there was an issue with the engine and transmission, they did an world class inspection and my light just came on a few minutes after leaving the dealership. Gave them the exact notification instar gave me.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 03/08/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you.
Kimono Cooper
General Manager
Kcooper@group1auto.com
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