Sterling Mccall Buick GMC
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Dealership Service Review
service Rating
Consistency
Written byon 03/03/2022
I have been a customer of this dealership since 2017. The service team has consistently delivered an excellent standard of customer service for my vehicles. Mr. Ramon Zapata, the Service Manager, exhibits an outstanding commitment to excellence in customer communication and delivering awesome on-time and surprise-free service. Ramon is always clear and concise as well as patient in responding to questions or providing explanations. I will keep coming back as long a this standard of service is maintained.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 03/08/2022
Dealer Response
Thank you Ivan for your kind words for Ramon and our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!
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