Sterling Mccall Buick GMC
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Dealership Service Review
service Rating
Not a very good inspection.
Written byon 02/18/2022
Brought my Buick Lucerne in for them to repair a oil leak that was smoking. Well they charged me 1321 for a damn power steering hose!!!!!!. They told me that what was causing my vehicle to smoke. Well it's smoking even worse now smh. I'd advise you NOT to buy GM. Period.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 02/21/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me at 713-270-2102. I look forward to speaking with you.
Kimono Cooper
General Manager
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