Sterling Mccall Buick GMC

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Sterling Mccall Buick GMC
10422 Southwest Fwy, Houston, TX 77074 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
(41)
Recommend:
Yes (13) No (2)
Service Rating
(144)
Recommend:
Yes (8) No (4)
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Dealership Service Review

service Rating
Customer satisfaction
Written by Jazmine castro on 02/13/2022

Need better customer service or people that at least want to work. He was with an attitude when I drop and pick up my truck. Promise to secure/fix fender

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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Customer Service on 02/15/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. KC Cooper General Manager kcooper@Sterlingmccallcadillac.com
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