Skip to main content

Sterling McCall Ford


6445 Southwest Fwy, Houston, TX 77074 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (9) No (1)
Service Rating
Recommend:
Yes (27) No (0)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Oil Change
Written by Rickaroo on 01/06/2024

Once again another greeat Another awesome service experience! David from the service department was absolutely great. He kept me updated throughout the entire oil change process, letting me know the status of my vehicle. Once the car was ready, David took the time to sit down with me and explain what they found wrong. He prioritized the problems that needed to be addressed, from the most important to the least important. I told him I'll be back soon to take care of them. I've been going to this dealership since I bought my car with 40k miles on it, and now it's at 135k miles. They've maintained my car all these years and it still runs like new. They really know their stuff and go the extra mile to keep their customers happy. Thanks, guys! Be back soon.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Sara Thurston on 01/08/2024
Dealer Response
David is a real asset to the service department, keeping you informed and prioritizing the issues found during your visit. It's impressive that Sterling McCall Ford has maintained your car from 40k to 135k miles, and it's still running smoothly! Consistent service quality over the years speaks volumes about our expertise and dedication to keeping customers satisfied. We appreciate your business. We look forward to assisting you in the future.
Report