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Sterling McCall Ford


6445 Southwest Fwy, Houston, TX 77074 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (9) No (1)
Service Rating
Recommend:
Yes (27) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Great Service and Communication
Written by Abbyh441 on 10/25/2023

Brought my car in for service and recall work. I don’t usually bring my car to the dealership, but I was pleasantly surprised and happy with the experience. Miguel helped me and was great! Very professional, friendly, and great at communicating with me and letting me know what was needed. I really appreciated him and the great care they took with my car and completing the work in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sara Thurston on 10/26/2023
Dealer Response
It's great to hear that your experience bringing your car in for service and recall work at Sterling McCall Ford was a pleasant surprise and that Miguel, your service advisor, was professional, friendly, and great at communication. Effective communication and professional service are essential for a positive service experience. Enjoy your well-maintained vehicle!
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