Sterling McCall Ford
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Dealership Service Review
service Rating
Trustworthy dealership
Written byon 05/31/2022
Transmission appeared to have cratered, car undriveable, had it towed to SM. I fully expected to be quoted 5 grand for a replacement transmission. Instead, they did a lengthy test, and determined that only the transmission fluid had to be replaced. I was stunned! This is one honest dealership, certainly not cheap but always very good. Service rep Sergio really took good care of me. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 05/31/2022
Dealer Response
We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
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